The professional landscape changed significantly in 2025. Artificial intelligence became one of the fastest-growing industries, alongside the information technology and cyber security sectors. This technological shift has forced businesses across Wales to adapt their ways of working and find innovative responses to industry challenges.Ìý
Here’sÌýwhat we can expect to see in the coming 12 months, and how training might help youÌýplan for the future.Ìý
AI and AutomationÌýwill continue to growÌýÌý
Over the past few years,ÌýhybridÌýand remote working have become an essential part of most organisations. ThroughoutÌý2024-25,Ìýemployees and businesses had to adjustÌýquicklyÌýto the digital landscape, withÌýmany utilisingÌýapprenticeshipsÌýsuch asÌýDigital Skills for BusinessÌýandÌýÌýtoÌýequip their staff with the knowledge and toolsÌýneededÌýto use these platforms confidently.ÌýÌý
For 2026, we predict advanced digital qualifications, includingÌýCyber Security Analyst,ÌýData Analytics,ÌýSoftware DeveloperÌýandÌýAI,Ìýwill see a boost inÌýpopularityÌýas businesses begin to master digital spaces and become wise to the potential growth opportunities specialist skills can offer.ÌýÌý
AI,Ìýin particular,ÌýpresentsÌýan exciting opportunity for businessesÌýthis year. From AIÌýpersonalisationÌýto automation and efficiency,ÌýorganisationsÌýare beginning to invest heavily in AI software and AI focused strategies.ÌýAccording toÌýÌýworkers spend an average of 2 hours per day using AI tools, yet only 25% receive formal AI training from their employers.ÌýÌý
Employee-focused workplace cultureÌýÌý
This year,Ìýwe expect to see a continuation of the shift in workplace culture that we saw throughout 2025. As hybrid working became the norm,Ìýbusinesses found new ways to engage staff, developing wellbeing strategies and employee retention policies to keep morale,Ìýefficiency,Ìýand engagementÌýhigh.ÌýTheÌýÌýfor 2025 outlinesÌýthatÌýjob autonomy is strongly connectedÌýtoÌýimproved performance and mental health. When staff see clear prospects for development andÌýprogression, they are more engaged and less likely to leave the business.ÌýÌýÌý
The indexÌýalsoÌýshows that whenÌýemployersÌýconsistentlyÌýinvest in continuous professional development andÌýadditionalÌýworkplaceÌýtraining,ÌýemployeesÌýfeelÌýmoreÌývalued, work more efficiently andÌýare more likely to stay within the organisation.ÌýÌý
Sustainability and the Net Zero agendaÌýÌý
TheÌýCarbon Budget for 2026Ìýtargets an average 58% reduction in greenhouse gas emissions across Wales by 2030 compared to 1990 levels. This serves as the nextÌýcheckpoint for businessesÌýin line withÌýWales’Ìýnet zeroÌýagenda.ÌýÌýÌý
The green economyÌýrepresentsÌýbothÌýa challenge and opportunity for Welsh businesses, as we all look to reduce emissionsÌýacross the board.ÌýTraining programmesÌýinÌýrelevantÌýtopicsÌýinÌýcarbon managementÌýor accreditedÌýsustainabilityÌýcourses equip learners with the knowledge and practical skills needed to support decarbonisation efforts – cutting through the often-confusing jargon and offering easily-adopted solutions for individual business needs. Our sister companyÌý±«ÓãtvÌýofferÌýa variety ofÌýfully fundedÌýgreenÌýqualifications for eligibleÌýemployees,Ìýincluding ISEP accredited short courses and the full Energy and Carbon Management apprenticeship qualification.ÌýÌý
Changes to Procurement and SupplyÌý
OnÌý24thÌýFebruary 2025, theÌýÌýcame into effect, transformingÌýhowÌýpublic bodiesÌýacross England and WalesÌýpurchaseÌýgoods and services.ÌýÌý
This year, UK GOV produced aÌýÌýto helpÌýbusinessesÌýunderstand the changesÌýintroduced by the ActÌýand howÌýtoÌýnavigate the new legislation.ÌýThe goalÌýis greaterÌýtransparency,ÌýimprovedÌýoversightÌýandÌýincreasedÌýflexibility for businessesÌý– creatingÌýa fairer andÌýmoreÌýequitableÌýsystem for suppliers of all sizes.ÌýÌý
While businessesÌýare expected toÌýbenefitÌýfromÌýa more streamlinedÌýprocurement process, the reforms also introduceÌýnew challengesÌýfor 2026. TheseÌýincludeÌýnew compliance obligations,ÌýincreasedÌýcompetitionÌýandÌýgreaterÌýneed for risk management.ÌýQualificationsÌýlike the CIPS-accredited Procurement and SupplyÌýprogrammeÌýequip staff withÌýtheÌýskillsÌýneededÌýtoÌýnavigate the changes andÌýleverageÌýthem to create new growth opportunities.ÌýÌý
Professional training at all levelsÌýÌý
Professional qualifications can be highly specialist.ÌýTheÌýÌýby the Open UniversityÌýshowsÌýthatÌýAI and or IT-related skills such asÌýdata analysis and software development are highly soughtÌýafter by employers who understand that technicalÌýexpertiseÌýisÌýan essential pillar to business success.ÌýÌý
However,Ìý54% ofÌýUK employersÌýreport current skills shortages within their organisation that they predict will worsenÌýover the next 5 years. These shortages effect all areas of businessÌýandÌýincrease the workloadÌýforÌýexisting members of staff,Ìýreduce productivity and growth.ÌýÌý
In 2026,ÌýweÌýare encouraging more organisations toÌýshiftÌýtheirÌýfocusÌýtoÌýhigh level,Ìýoperational, competency-based qualificationsÌýto combat these challenges andÌýrecogniseÌýtrainingÌýasÌýfundamental toÌýeffective business operations.ÌýÌýÌý